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If you use the Blulinc charging network, you will never run out of power again. With our charging card, you can charge at more than 850,000 public charging points across Europe. Via the app, you can easily see where you can go to charge. Smooth, easy, and hassle-free.
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Faq about Blulinc's charging app
The most frequently asked questions about our app
How do I install and register in the Blulinc app?
Download the Blulinc app from the App Store or Google Play Store. Register by entering your email address and password, and follow the instructions to activate your account.
How do I start a charging session via the Blulinc app?
Open the Blulinc app, find an available charging point, and press 'Start charging session'. Follow the on-screen instructions and ensure your vehicle is connected correctly.
How can I view my history of my charging sessions in the Blulinc app?
In the Blulinc app, you will find an overview of your invoices and payment history under the 'load history' tab. Here you can view and download your transactions.
Can I receive push notifications about my charging session?
Yes, you can enable notifications in the Blulinc app settings to receive updates about the start and end of your charging session and any issues.
What should I do if my charging session does not start via the Blulinc app?
- Check the internet connection: Make sure you have a stable internet connection.
- Restart the app: Completely close the Blulinc app and reopen it.
- Check the charging station status: Some charging stations have indicators that display the status. Ensure that the charging station is operational.
- Try another method: If starting via the app fails, try starting the charging session with your Blulinc charging card.
- Contact customer service: If the problem persists, please contact Blulinc Customer Service for further assistance.
How can I find a charging station that is compatible with my vehicle?
- Use the Blulinc app: The app displays available charging stations nearby and provides details such as the connector type and the maximum charging capacity.
- Filter by load capacity: In the app, you can set filters to find charging stations suitable for your vehicle.
What are the payment options within the Blulinc app?
- Linking payment methods: You can link a credit card in the Blulinc app for automatic payments.
- Ad-hoc payments: It is possible to pay per charging session via Google Pay, Apple Pay, debit card, or credit card.
- Prepaid vouchers: For budget management, you can purchase prepaid vouchers and add them to your account.
How can I end my charging session if the app is not responding?
- Use the charging card: Hold your Blulinc charging card against the card reader of the charging station to stop the session.
- Restart the app: Try restarting the Blulinc app and end the session via the app.
- Contact customer service: If none of the above methods work, please contact Blulinc Customer Service directly for assistance.
View all the functions our app offers here
- Find a charging point nearby via the Blulinc app
- Where can you find your loading history in the Blulinc app?
- Buy a prepaid voucher via the Blulinc app
- Follow your balance in the Blulinc app
- Charging at home with smart functions via the Blulinc app
- Lock your cable with the Blulinc app on your home charger
- Manage your energy on your home charger with the Blulinc app
- Start a charging session on your home charger with the Blulinc app
- Start a charging session at a public charging point
- Navigate with Google Maps, Waze or Apple Maps to the nearest drawer via the Blulinc app
- Activate your account via the Blulinc app
- Save your favorite chargers in the Blulinc app
- How to use the filters in the Blulinc app
- How to activate your Blulinc charging card in the Blulinc app
- Find a charging point in the Blulinc app
- Add a payment method in your Blulinc app
- What do the different colors in our Blulinc app mean?
- Contact Blulinc support on Whatsapp via the Blulinc app
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